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VoIPHow to Future-Proof a VoIP Phone System + Keep Costs Down
Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.
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Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.
The firm’s Tech Sentiment Report finds mixed views on the future of tech growth in the short term.
AppOmni researchers found over a thousand instances of misconfigured Knowledge Bases where articles could be compromised through Public Widgets.
CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.
The backup and data recovery service adds an extra layer of protection in case a business encounters an attack or another major problem with Google Cloud storage.
New data reveals 40% of Australian companies are lagging in digital transformation. Explore the reasons behind this gap and its potential impacts.
If you're tired of paying for Microsoft Office features you don't use, here are free alternatives to Word you can download and start using today.
Data fragmentation across legacy data warehouses and systems is a core business problem driving Australian enterprises to utilise Databricks.
Many Australian companies are investing in new technology, but others are having a hard time justifying such investments given the current economic climate.
Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting agents work remotely.
Explore how CPaaS empowers your product to impress customers. Learn how to leverage this solution for unparalleled customer satisfaction.
The future could see sovereign cloud services becoming an essential part of integrated public- and private-sector cloud strategies.
Cloud IVR can give you access to valuable data through integrations, if you know how to properly install and configure them. We’ll walk you through the process for some of the most popular software types.
If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business.
Check out the top cloud computing certifications, which include offerings that focus on AWS and Microsoft Azure.