If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business.

Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.

KnowBe4 Security Awareness Advocate Erich Kron talked to TechRepublic about the importance of assessing a seemingly urgent email before clicking any links.

Discover how Creatio CRM’s no-code automations can streamline your business processes and improve customer relationship management. Compare features and pricing with CRM alternatives.

Measuring your ROI related to AI can be tricky. A Gartner analyst offered tips for Australian organisations looking to get the most out of their AI investments.

Explore the best CRM options for law firms. Discover specialized features built to streamline client management for your practice.

OpenPhone’s one of the few VoIP systems to offer unlimited texting. Wondering about the rest of the platform? Check out my full review.

IBM’s recent Cost of a Data Breach report found that the average cost of a data breach in Australia reached a record-high in 2024. Explore additional key findings and how the Australian government is mitigating these threats.

Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.

CFOs are sitting alongside CIOs for at least 60% of the technology decisions companies are making in 2024. New Rimini Street research finds this closer collaboration could end up benefiting IT budgets.

Discover strengths and drawbacks of 8x8 as a contact center solution. Compare features and pricing with other VoIP business phone systems.

Compare Pipedrive and Salesforce to determine which CRM is better suited for your business needs. Explore features, pricing, and pros and cons to make an informed decision.

Whether you’re building a startup or trying to manage a distributed team, Office 2021 and Windows 11 Pro provide the tools you need for less than $55.

Discover the 5 best property management CRM software. Explore key features, pricing and more for the top solutions to find the perfect CRM for managing your real estate properties efficiently.

Check out the top cloud computing certifications, which include offerings that focus on AWS and Microsoft Azure.