Stay current with the components, peripherals and physical parts that constitute your IT department.

  • Bite off Mac information at promising Web site

    Macs are slowly but surely working their way back into the workforce. If you're a Mac instructor and like to provide helpful Web sites to your customers, Kevin Eikenberry shares a new site to add to y...

    Kevin Eikenberry · October 21, 1999, 12:00 AM PST

  • Hey, who's in charge here?

    Do you ever have times where the chaos level in class seems out of control? Here are some tips for regaining your class' attention without losing your professional cool.

    Michael Jackman · October 19, 1999, 12:00 AM PST

  • Managing the thin-client renaissance

    Thin clients may be the wave of the future, but such a large wave can threaten to unbalance an IT department. Thomas Pack reports on the possibilities—and pitfalls—of thin clients.

    Thomas Pack · October 13, 1999, 12:00 AM PST

  • Don't shun your audience by misusing the projection screen

    Are you using a projection screen as a visual aid or a virtual wall? Schoun Regan discusses how to use the screen to enhance the learning process.

    Schoun Regan · September 27, 1999, 12:00 AM PST

  • Leave that mouse alone

    Do you have a problem keeping your hands off a student's mouse? Too many trainers wrest control of the mouse when a student is slow, behind, or lost. Here are some tips to help keep your student in th...

    Elisa Suiter · August 13, 1999, 12:00 AM PST

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