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?Access denied, unable to connect."

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by rsears 2 views

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Issue: Win2k pro box on a network that has both Win2k DCs and NT4 DCs running in mixed mode. Printer resources viewed and used from Win2k pro residing on NT boxes show up as ?Access denied, unable to connect,? though I can mange them I cannot actually view the contents of the queue. Printer resources on other Win2k machines I can see and manage normally. I tried (1) resetting the effected Win2k pro machine?s account on the domain, (2) deleting the machine account from the domain, then rejoining domain with new machine account, neither of these things worked. If I look at the machine account in AD users and computers I see the account properties for the machine are the same as any other, ?Domain Computer.? Any thoughts or ideas as to how Ican solve this problem?

8 replies

by mdavis

You need at least "Print" permission to the printer in question. If you want to be able to control job settings within the que, you need "Manage Documents". To set the permissions, go to the print server in question, open the printers folder, right click on the printer icon and choose properties, go to the security tab, and make sure your username is on the list. If it's not, add it and give it the appropriate permissions. Good luck.

by rsears

I have Print, Manage Printers, and Manage Document permissions on all printers and I can do all of the above. I just see the message ?Access denied, unable to connect,? though I can mange them I cannot actually view the contents of the queue on NT box on W2K box everything is as it should be from the workstaion in question.

by rsears

I have Print, Manage Printers, and Manage Document permissions on all printers and I can do all of the above. I just see the message ?Access denied, unable to connect,? though I can mange them I cannot actually view the contents of the queue on NT box on W2K box everything is as it should be from the workstaion in question.

by antsoair

Can you access any other resources in the NT domain? You may need to setup an explicit trust from the Win 2k domain to the NT domain.

by rsears

Yes, all resources. As far as trusting the domain, the NT DCs are in the same domain as the W2K DCs. Unless I have to go into domain and trusts and
"setup an explicit trust from the Win 2k DNS domain to the NT domain." Is this what you mean?

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