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Access Violation Using Word as Editor

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3 replies

by ron hagge

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A user is using Outlook 2000/Exchange 5.5 under NT4 Workstation, Ocassionaly when he composes a message using Word as his email editor, he gets a Access violation message. He fixes it by switching to RTF Format. This user has the same problem at a different location logging in as himself. Could his mailbox on the Exchange Server be causing the Problem.

3 replies

by mtruter

I have found this to happen on a few of my user's computers. I found that these user's don't wait for their Office products to close properly and use the end task function alot. This seems to corrupt some of the office files. I found that by runninga repair to Office 2000, the problem goes away.
Hope this helps.

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