We use several categories listed in SonicWall’s Content Filter to alleviate malcious and other non-work related web surfing. I get a lot of complaints because people can’t buy there widgets and cogs. We recently changed our ISP from a local cable non-business access to a Verizon 768K line. Now my users are complaining about speed. This is simply not true, there is no issue with bandwidth, in fact it’s more reliable. It was an eye-opener though on the amount of internet radio, sports ticker and other bandwidth useage being done.
I went ahead and locked out some more categories, like the ones mentioned above. I was literally laid into for doing so. I was told it is not ITs responsibility to decide what can and what can’t be seen on the internet. I used our security policy to quote from. I was also told that if employees what to check the PGA results that so be it. So, am I wrong in this? I offered to only restrict certain access during normal working hours or make use of the consent form before continuing on to a non-work related site.