Another Weird Outlook issue. - TechRepublic
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November 11, 2009 at 07:30 AM
davids021

Another Weird Outlook issue.

by davids021 . Updated 16 years, 8 months ago

Hi everyone,

I have an issue with Microsoft Outlook 2007. When this specific user tries to attach a file with a word/excel document open, Outlook reports that the service failed. When the user closes the word/excel document, they are able to attach the file then.

The Word/Excel Document has nothing to do with the file that is needing to be attached nor are they the file that needs to be attached. This also happens when it is any Excel/Word document.

My collegues and myself are stumped on what to do. A Repair did not fix this issue at all, and our Symantec Endpoint Protection is not blocking this from happening.

This is the only user that this is occuring for.

Any hints/tips that you think will help, please feel free to post them as I am out of ideas.

Thanks!

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