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AOL's e-mail client

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by jnlguy 1 view

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The facts has I have recieved them are, Client is using Win98 OS and AOL for the ISP and e-mail client. Sometimes when she trys to download, it says that the accessibility wizard won't allow it. She opened the accessibility wizard and went through it and all the settings are standard. I have never used AOL so I am not sure what to try. Any suggestions would be helpful. Thanks.

3 replies

by poettone

Well, the first thing I would od is to uninstall the accessibility programs from windows. That is done through control panel/add-remove programs/windows setup-uncheck the accessibility packages and reboot. The settings for Aol mail have nothing to do with your windows accessiblity function. I would go this aformention route first to rule it out. Let me know!

by jnlguy

To be honest I passed along the info you gave me to my client and I haven't recieved any response from them so I don't know if your remedy cured the problem or not but I will give you the points because I do appreciate you giving me an answer.

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