Sorry to rant but I cannot stand these little arrogant “know it all” jerks anymore.I’m talking about the ones who took some html classes in high freakin’ school and can log on and play World of Warcraft.It seems this somehow qualifies them as pc experts.They want to sit back and give the users little smug looks and smart remarks because they can use a right click menu and can spell Linux! It’s good and bad how easy it is to learn a little Windows and then get a job imaging computers and doing a little help desk for close to minimum wage. Is pc operations/help desk the next McDonalds for teens?? Is it just me or are they becomming more and more common?? (Apologies to the younger crowd who really do know what they are doing and don’t have an “I’m an IT god and you are a mere foolish mortal” complex!)