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attachment problem

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by yvesf

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Hi, since a couple of day we have a little problem. When we send and outside email with an attachment, people receive the attachment in code. We are on Exchange 5.5 with sp3.People receive the mail with this message: This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. The same problem occur when we send the email to hotmail or something like that.

Thanks

Yves Fortin

5 replies

by djudice

Check which email format you are using. I had this problem once before and it went away when I switched to plain text format for my outgoing email. I still make sure I am set for plain text when I send attachments even now with Outlook 2000. I know this was a know bug with older releases of Outlook, 98 especially.

Good Luck!
David

by tony hogan

You can also control this at the Exchange level.
Start Exchange Admin
Navigate to Connections and select INTERNET MAIL SERVICE in the right hand pane
Select the INTERNET MAIL tab
There is a section on Attachments(Outbound) and you can control how attachments are encoded.

-tony

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