Audio Problems

Clarifications

To solve a M$ Patch Problem which you have already worked out is the problem.

As there are only 9 patches involved you should be able to work out which is the problem Patch fairly quickly.

Col

Yes, it does sound like one of the updates is at least part of the problem.

I would start by reading the full Knowledge Base Article for each of the updates.

My first suspects would be driver and Media Player updates.

The only other suggestion I have is to go to Dell's support page and download the latest audio driver for your specific laptop. Installing the Dell driver for the audio might fix the sound all by itself.

Chas

Hi Lindsay,

I know that approximately three weeks ago Microsoft released a security update that was causing a conflict with several different programs and drivers one of those being the Realtech audio driver. Microsoft have since developed a patch that is available for download via the Microsoft website, I have added the link for you

http://support.microsoft.com/kb/935448

I would says that this is most likely the fix for your issue because I know that Dell uses this driver and if you have performed a system recovery on your computer and the symptoms disappear until you update your Operating System, this would most likely be the problem.

Kind regards,

Jamie