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Autoresponder wars

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by jeff3453

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I have a mailbox set up with a rule to send an autoresponse from the server, execpt if the incoming mail is an out of office response. However when one company with an autoresponder, sent that box a message, it set off an autoresponder war. Is their a way to block these or set an exception for multiple responses?

5 replies

by bishopca

If you are using Outlook the answer is yes.
Using the Rules Wizard, set up a rule that, check every message when it arrives, containg the words in the subject or body.
Replace with any phrase that would identify the auto response messages. This might be the word auto-response or some other phrase(Like please do not respond to this message).
Then have the computer move it to a special folder where it can be summarily deleted. After all you probably don't want to read an auto-respose to an auto-response.

by shanghai sam

This was helpful, but the messages will still be generating traffic on exchange server. I was looking for a way in exchange to block if the message appears more than x times in a certain time period.

by suemvp

There is no setting to block responses if the message appears more than x times in a certain time period. The conventional wisdom is that automatic responses are not, in general, a good thing, precisely because they can cause mail loops like this.

by cscript

You rejected Sue's answer? yikes, you must have no idea who she is.
Well, let me introduce myself.
I have over 100,000 users on a centralized Exchange system for a fortune 50 company.
Let me just say, Sue is right.
There are some 3rd party solutions out there that will do something like this:
MimeSweeper, Trend, and other server related spam software.

Regards,
Damon

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