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AV software does not work in failsafe mode

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Hi

Have win xp sp2, all bug fixes.

Analyst told me to run a full scan in safe mode.

Started in failsafe as administrator, but the AV (f-secure 2007 w firewall) would not start.

modem was off.

Is this to be expected?

//GK

4 replies

by tintoman

It is quite normal for this to happen in safe mode.
When you boot the machine in safe mode only a very basic set of absolutely essential services and drivers are loaded, for example internet access is not possible in safe mode and many software programmes will not run.

by oh smeg

You can try downloading a copy of AVG and installing that then doing a scan in Safe Mode.

But as I've never used your Firewall Product that has a AV component built in I'm not sure if it will work correctly with the Firewall installed.

You can try it though if you like it shouldn't do any harm provided that you look for any warnings when you are installing.

http://tinyurl.com/32tpsr

Col

by marioat

I support the software through a 3rd party subscription. It's important if you use AVG that it be on a separate hard drive, otherwise it will conflict with f-secure and crash your computer.
On f-secure you can set up special firewall rules to allow your software to load. Windows networking and file sharing has to be allowed.
May I ask the original poster what software you're using?

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