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CA InnoculateIT cannot detect virus?

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by shiuhrong 1 view

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My company is using CA InnoculateIT etrust antivirus, but it cannot detect the klez on my users PC though we have the latest pattern updated. What could possibly happen?

5 replies

by dirkdj

Go into the file of Virus defintions and browse through it to see if that famous KleZ virus is mentioned. Most probably it is not included in the def. file. Make the latest definitions update and then it must be there . If not, then your AV program itself is (almost certain) the reason and you may have to reload it and make sure you get the latest version of it loaded.
Good luck.

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