Windows Forum

Ask something
Discussion Locked

can not catalog my tape

0 helpful
12 replies

by hdd2002

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I use NT 4.0 and windows 2000 server, ExecBackup 8. I can inventory the tape, but I can not catalog it. any suggestion?
by the way, any program (software) can read raw data from damaged tape. ( I think my tapes have damaged )

Thanks

12 replies

by penguinsrule

tape could be bad, have you tried a new tape?

Do you have another similar drive, can you catalog the tape there?

by hdd2002

I tried another tape and the drive is ok.
I tried another drive, I can not catalog the tape, so the tape has problem.
Thanks.

by ann777

You could try to have the tape cleaned... and see if they can recove data from it.

by hdd2002

Hi, thanks for your answer. Could you tell me how you clean the tape. ( not tape drive? )
"I tried another tape and the drive is ok. "

Thanks again.

by penguinsrule

The tape could be bad. Yes, you can have a run of bad tapes from time to time. What error messages are you getting?

Can you mount/dismount the tape? Can you initialize/format the tape? What happens when you do that?

by hdd2002

Thanks for your answer, but it does not help me. I can not mount/dismount. I can not initialize/format the tape.

by ann777

cleaning tapes are not done by users. The mechanism is to run the tape through a special reel where the tape is actually drawn out of the cartridge and cleaned. Sometimes that does not help; for instance if the tape is bad because it has worn out the magnetic media, then cleaning will not help. If the tape is dirty, then it could help. Generally people do not do this. And also, I do not know if the data is intact after a cleaning.

by hdd2002

Thanks for your answer, but it does not help me. I tried different tape drive and am very sure that it is tape problem.

by penguinsrule

Typical things you always do to troubleshoot tape problems

clean the tape drive
always suspect a bad tape - try a new tape
check for errors on the controller, clear any errors
check the leader on the tape/drive head on the tape drive.
check the tape loader.

Can you initialize the tape
can you mount the tape
can you dismount the tape
what error messages are you getting
can you write to the tape
can you read from the tape
?

by hdd2002

Thanks for your answer, but it does not help me. I can not initialize the tape,cannot mount the tape, cannot dismount the tape, cannot write to the tape, cannot read from the tape.

This discussion is closed to new replies.