Can you help me fix my windows update problems? - TechRepublic
Question
December 2, 2009 at 02:14 PM
kelby232

Can you help me fix my windows update problems?

by kelby232 . Updated 16 years, 7 months ago

I am trying use the windows update tool and I keep getting an error code 80080005. I tried re registering files in the cmd prompt along with some other failed attempts at fixing my system.

I am missing windows installer module somehow along with some other system32 files. I ran hijack this to find out as much as I can.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:10:06 PM, on 12/2/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\javaw.exe
C:\Users\Kelby\Documents\My Downloads\AVSDiscCreator.exe
C:\Users\Kelby\AppData\Local\Temp\is-6PVI8.tmp\AVSDiscCreator.tmp
C:\Program Files (x86)\AVS4YOU\AVSDiscCreator\vcredist_x86.exe
c:\eceb4b9fbbb67d6b2151ff7720\install.exe
c:\PROGRA~2\CYBERL~1\SHARED~1\RICHVI~1.EXE
C:\Users\Kelby\Downloads\hijackthis.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cndt
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cndt
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cndt
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 – REG:system.ini: UserInit=userinit.exe
O1 – Hosts: ::1 localhost
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: Groove GFS Browser Helper – {72853161-30C5-4D22-B7F9-0BBC1D38A37E} – C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O4 – HKLM\..\Run: [Adobe ARM] “C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe”
O4 – HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 – HKLM\..\Run: [GrooveMonitor] “C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe”
O4 – HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 – HKCU\..\Run: [Power2GoExpress] “C:\Program Files (x86)\CyberLink\Power2Go\Power2GoExpress.exe” /Startup
O4 – HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 – Gopher Prefix:
O18 – Protocol: grooveLocalGWS – {88FED34C-F0CA-4636-A375-3CB6248B04CD} – C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 – Protocol: skype4com – {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} – C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 – Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) – Unknown owner – C:\Windows\System32\alg.exe (file missing)
O23 – Service: Apple Mobile Device – Apple Inc. – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: avast! iAVS4 Control Service (aswUpdSv) – ALWIL Software – C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 – Service: avast! Antivirus – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 – Service: avast! Mail Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 – Service: avast! Web Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 – Service: @dfsrres.dll,-101 (DFSR) – Unknown owner – C:\Windows\system32\DFSR.exe (file missing)
O23 – Service: GameConsoleService – WildTangent, Inc. – C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 – Service: @keyiso.dll,-100 (KeyIso) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: LightScribeService Direct Disc Labeling Service (LightScribeService) – Hewlett-Packard Company – C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 – Service: @comres.dll,-2797 (MSDTC) – Unknown owner – C:\Windows\System32\msdtc.exe (file missing)
O23 – Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: NVIDIA Display Driver Service (nvsvc) – Unknown owner – C:\Windows\system32\nvvsvc.exe (file missing)
O23 – Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) – Unknown owner – C:\Windows\system32\locator.exe (file missing)
O23 – Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) – Unknown owner – C:\Windows\system32\SLsvc.exe (file missing)
O23 – Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) – Unknown owner – C:\Windows\System32\snmptrap.exe (file missing)
O23 – Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) – Unknown owner – C:\Windows\System32\spoolsv.exe (file missing)
O23 – Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) – NVIDIA Corporation – C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 – Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) – Unknown owner – C:\Windows\system32\UI0Detect.exe (file missing)
O23 – Service: @%SystemRoot%\system32\vds.exe,-100 (vds) – Unknown owner – C:\Windows\System32\vds.exe (file missing)
O23 – Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) – Unknown owner – C:\Windows\system32\vssvc.exe (file missing)
O23 – Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) – Unknown owner – C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 – Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) – Unknown owner – C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 – Service: WUSB54Gv2SVC – GEMTEKS – C:\Program Files (x86)\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
O23 – Service: XAudioService – Unknown owner – C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)


End of file – 7724 bytes

Sorry for the wall of text I just really want to get this fixed. If there is anything else you need to help me I will gladly provide it.

Thank you for all the help.

This discussion is locked

All Comments