Hello All,
I have been slaving over this for a week now, and I have not even come close to figuring it out. My last resort is to bother you guys. I have XP Pro SP3 and am not able to connect to Windows Update, everytime I try it I get a “unable to connect” page that offers troubleshooting (which does not work.) I ran Ad-Aware, Spy-Bot and Norton. All cleared a few things but none actualy solved the problem. Here is my HiJackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:58 PM, on 8/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\acs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Spybot – Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
O2 – BHO: Spybot-S&D IE Protection – {53707962-6F74-2D53-2644-206D7942484F} – C:\Program Files\Spybot – Search & Destroy\SDHelper.dll
O4 – HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 – HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 – HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 – HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 – HKLM\..\Run: [ccApp] “C:\Program Files\Common Files\Symantec Shared\ccApp.exe”
O4 – HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 – HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 – HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 – HKLM\..\Run: [Home Antivirus 2010] “C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.exe” /hide
O4 – HKCU\..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background
O4 – HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot – Search & Destroy\TeaTimer.exe
O4 – Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 – Extra button: (no name) – {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} – C:\Program Files\Spybot – Search & Destroy\SDHelper.dll
O9 – Extra ‘Tools’ menuitem: Spybot – Search && Destroy Configuration – {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} – C:\Program Files\Spybot – Search & Destroy\SDHelper.dll
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 – DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) – http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1245644818936
O16 – DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) – https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 – DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} – http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 – Protocol: grooveLocalGWS – {88FED34C-F0CA-4636-A375-3CB6248B04CD} – C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 – Service: Lavasoft Ad-Aware Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 – Service: Atheros Configuration Service (acs) – Atheros – C:\WINDOWS\System32\acs.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\System32\Ati2evxx.exe
O23 – Service: Symantec Event Manager (ccEvtMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 – Service: Symantec Settings Manager (ccSetMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 – Service: Symantec AntiVirus Definition Watcher (DefWatch) – Symantec Corporation – C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 – Service: ThinkPad PM Service (IBMPMSVC) – Lenovo – C:\WINDOWS\system32\ibmpmsvc.exe
O23 – Service: LiveUpdate – Symantec Corporation – C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 – Service: lxdu_device – Unknown owner – C:\WINDOWS\system32\lxducoms.exe (file missing)
O23 – Service: Power Manager DBC Service – Unknown owner – C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 – Service: SAVRoam (SavRoam) – symantec – C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 – Service: Symantec Network Drivers Service (SNDSrvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 – Service: Symantec SPBBCSvc (SPBBCSvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 – Service: Symantec AntiVirus – Symantec Corporation – C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 – Service: TuneUp Drive Defrag Service (TuneUp.Defrag) – TuneUp Software – C:\WINDOWS\System32\TuneUpDefragService.exe
O23 – Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) – TuneUp Software – C:\WINDOWS\System32\TUProgSt.exe
—
End of file – 6867 bytes
Please help me figure this out so I can get my updates.
Thank you all in advance.