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Can't use laptop...

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by rahmat_kassim

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Hi,
I have a HP 6510b laptop which i can't use now cos a vendor that i lent the laptop to has re-mapped the ctrl-alt-del button in order to get to the login page...

I've been trying all kinds of combination of keys but still can't login...is there a way to re-map the ctrl-alt-del keys or find out what are the keys to get to the login page?

Thks in advance...

with regards,
Rahmat.

22 replies

by older mycroft

What does this vendor have to say for himself ?

I'm a bit uncertain of what you are saying:

"[i]a vendor that i lent the laptop to has re-mapped the ctrl-alt-del button in order to get to the login page... ...is there a way to re-map the ctrl-alt-del keys // to get to the login page?[/i]"

What are you asking for?

by oh smeg

Though I'm not quite sure how to achieve this as remapping the Keyboard before Windows is loaded while possible isn't something that is done lightly or easily.

Perhaps just blowing away the install and reloading from the HP Recovery Disc may be a better option here as without knowing exactly what was done and how it was done it's very hard to even guess how to fix or at least bring back to Normal.

Col

by rahmat_kassim

Blowing away the install..?? Do you mean that i should reformat the laptop..?? There area some files & programs in the laptop that are required & reformatting is the last option that i would consider doing..is there any other way besides to reformat & how should i go about doing it?? Thks in advance..

by rahmat_kassim

I did asked the vendor & he said that he remapped it to Esc+F1+F2...when i tried that, i still can't go to the login page. What i'm asking for is there a way that i can remap over the buttons that the vendor used so that i can use the laptop back as there are some files & programs in there that are required..

by rob miners

That would be far too easy. Gotta have a challenge. :)

by rahmat_kassim

I've already tried to use an external keyboard but it still doesn't allow me to use the Ctrl+Alt+Del buttons...

by rahmat_kassim

The screen display is as per normal...after booting up, you will see a box where you will have to press Ctrl+Alt+Del to get to the login page. I forgot to mention that this laptop is joined to a domain..

by rob miners

I wouldn't have expected it to be setup this way. I also wasn't aware that you could do it.

Use Ctrl+Alt+Del Without Pushing All the Buttons

For some people, pushing Ctrl, ALT and Delete (Ctrl+Alt+Del) at the same time can be an inconvenience, if not a complete impossibility. With Windows XP, there are two ways to get around this.

First option: Configure the system so that you do not need to press Ctrl+Alt+Del at all during logon (assuming you're not using the Welcome screen, in which case this key combo is not required).
Open Control Panel then User Accounts.
Navigate to the Advanced tab.
Uncheck the Require users to press Ctrl+Alt+Del checkbox under Secure Logon.
Second option: Configure XP's accessibility options so that "sticky keys" will be activated at the secure desktop: That way, you may "press" ALT, Ctrl, and DEL sequentially rather than simultaneously. You can turn that on via the Accessibility control panel. (Control Panel then Accessibility Options):
Bring up the Accessibility Control panel and navigate to the Keyboard tab.
Check Use Sticky keys.
Navigate to the General Tab.
Check Apply all settings to logon desktop.

http://www.microsoft.com/enable/training/windowsvista/stickykeys.aspx

by Former member

It works for nearly all Windows, so do not be scared when you see the word "Server".
Hope all works out for you.

http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

Windows Server 2003 Resource Kit Tools
Brief Description
The Microsoft? Windows? Server 2003 Resource Kit Tools are a set of tools to help administrators streamline management tasks such as troubleshooting operating system issues, managing Active Directory?, configuring networking and security features, and automating application deployment.
On This Page
Quick Details
Overview
System Requirements
Instructions
Related Resources
What Others Are Downloading
Quick Details
File Name: rktools.exe
Version: 2003
Date Published: 4/28/2003
Language: English
Download Size: 11.8 MB
Estimated Download Time: 29 min 56K
29 min
Overview
The Microsoft? Windows? Server 2003 Resource Kit Tools are a set of tools to help administrators streamline management tasks such as troubleshooting operating system issues, managing Active Directory?, configuring networking and security features, and automating application deployment.

The following tools are provided:

* Acctinfo.dll (documented in Readme.htm)
* Adlb.exe: Active Directory Load Balancing Tool
* Admx.msi: ADM File Parser
* Atmarp.exe: Windows ATM ARP Server Information Tool
* Atmlane.exe: Windows ATM LAN Emulation Client Information
* Autoexnt.exe: AutoExNT Service
* Cdburn.exe: ISO CD-ROM Burner Tool
* Checkrepl.vbs: Check Replication
* Chklnks.exe: Link Check Wizard
* Chknic.exe: Network Interface Card Compliance Tool for Network Load Balancing
* Cleanspl.exe: Spooler Cleaner
* Clearmem.exe: Clear Memory
* Clusdiag.msi: Cluster Diagnostics and Verification Tool
* Clusfileport.dll: Cluster Print File Port
* Clusterrecovery.exe: Server Cluster Recovery Utility
* Cmdhere.inf: Command Here
* Cmgetcer.dll: Connection Manager Certificate Deployment Tool
* Compress.exe: Compress Files
* Confdisk.exe: Disk Configuration Tool
* Consume.exe: Memory Consumers Tool
* Creatfil.exe: Create File
* Csccmd.exe: Client-Side Caching Command-Line Options
* Custreasonedit.exe: Custom Reason Editor (documented in Readme.htm)
* Delprof.exe: User Profile Deletion Utility
* Dh.exe: Display Heap
* Diskraid.exe: RAID Configuration Tool
* Diskuse.exe: User Disk Usage Tool
* Dnsdiag.exe: SMTP DNS Diagnostic Tool (documented in Readme.htm)
* Dumpfsmos.cmd: Dump FSMO Roles
* Dvdburn.exe: ISO DVD Burner Tool
* Empty.exe: Free Working Set Tool
* Eventcombmt.exe: Check Replication
* Fcopy.exe: File Copy Utility for Message Queuing
* Frsflags.vbs
* Getcm.exe: Connection Manager Profile Update
* Gpmonitor.exe: Group Policy Monitor
* Gpotool.exe: Group Policy Objects
* Hlscan.exe: Hard Link Display Tool
* Ifilttst.exe: IFilter Test Suite
* Ifmember.exe: User Membership Tool
* Inetesc.adm: Internet Explorer Enhanced Security Configuration
* Iniman.exe: Initialization Files Manipulation Tool
* Instcm.exe: Install Connection Manager Profile
* Instsrv.exe: Service Installer
* Intfiltr.exe: Interrupt Affinity Tool
* Kerbtray.exe: Kerberos Tray
* Kernrate.exe: Kernel Profiling Tool
* Klist.exe: Kerberos List
* Krt.exe: Certification Authority Key Recovery
* Lbridge.cmd: L-Bridge
* Linkd.exe
* Linkspeed.exe: Link Speed
* List.exe: List Text File Tool
* Lockoutstatus.exe: Account Lockout Status (documented in Readme.htm)
* Logtime.exe
* Lsreport.exe: Terminal Services Licensing Reporter
* Lsview.exe: Terminal Services License Server Viewer
* Mcast.exe: Multicast Packet Tool
* Memmonitor.exe: Memory Monitor
* Memtriage.exe: Resource Leak Triage Tool
* Mibcc.exe: SNMP MIB Compiler
* Moveuser.exe: Move Users
* Mscep.dll: Certificate Services Add-on for Simple Certificate Enrollment Protocol
* Nlsinfo.exe: Locale Information Tool
* Now.exe: STDOUT Current Date and Time
* Ntimer.exe: Windows Program Timer
* Ntrights.exe
* Oh.exe: Open Handles
* Oleview.exe: OLE/COM Object Viewer
* Pathman.exe: Path Manager
* Permcopy.exe: Share Permissions Copy
* Perms.exe: User File Permissions Tool
* Pfmon.exe: Page Fault Monitor
* Pkiview.msc: PKI Health Tool
* Pmon.exe: Process Resource Monitor
* Printdriverinfo.exe: Drivers Source
* Prnadmin.dll: Printer Administration Objects
* Qgrep.exe
* Qtcp.exe: QoS Time Stamp
* Queryad.vbs: Query Active Directory
* Rassrvmon.exe: RAS Server Monitor
* Rcontrolad.exe: Active Directory Remote Control Add-On
* Regini.exe: Registry Change by Script
* Regview.exe (documented in Readme.htm)
* Remapkey.exe: Remap Windows Keyboard Layout
* Robocopy.exe: Robust File Copy Utility
* Rpccfg.exe: RPC Configuration Tool
* Rpcdump.exe
* Rpcping.exe
* RPing: RPC Connectivity Verification Tool
* Rqc.exe: Remote Access Quarantine Client
* Rqs.exe: Remote Access Quarantine Agent
* Setprinter.exe: Spooler Configuration Tool
* Showacls.exe
* Showperf.exe: Performance Data Block Dump Utility
* Showpriv.exe: Show Privilege
* Sleep.exe: Batch File Wait
* Sonar.exe: FRS Status Viewer
* Splinfo.exe: Print Spooler Information
* Srvany.exe: Applications as Services Utility
* Srvcheck.exe: Server Share Check
* Srvinfo.exe: Remote Server Information
* Srvmgr.exe: Server Manager
* Ssdformat.exe: System State Data Formatter
* Subinacl.exe
* Tail.exe
* Tcmon.exe: Traffic Control Monitor
* Timeit.exe (documented in Readme.htm)
* Timezone.exe: Daylight Saving Time Update Utility
* Tsctst.exe: Terminal Server Client License Dump Tool
* Tsscalling.exe: Terminal Services Scalability Planning Tools
* Uddicatschemeeditor.exe: UDDI Services Categorization Scheme Editor
* Uddiconfig.exe: UDDI Services Command-line Configuration Utility
* Uddidataexport.exe: UDDI Data Export Wizard
* Usrmgr.exe: User Manager for Domains
* Vadump.exe: Virtual Address Dump
* Vfi.exe: Visual File Information
* Volperf.exe: Shadow Copy Performance Counters
* Volrest.exe: Shadow Copies for Shared Folders Restore Tool
* Vrfydsk.exe: Verify Disk
* Winexit.scr: Windows Exit Screen Saver
* Winhttpcertcfg.exe: WinHTTP Certificate Configuration Tool
* Winhttptracecfg.exe: WinHTTP Tracing Facility Configuration Tool
* Winpolicies.exe: Policy Spy
* Wins.dll: WINS Replication Network Monitor Parser
* Wlbs_hb.dll & Wlbs_rc.dll: Windows Load Balancing Server Network Monitor Parsers

Top of page
System Requirements

* Supported Operating Systems: Windows Server 2003; Windows XP

* 30 MB of free disk space
* Windows XP
* Windows XP SP1
* Windows Server 2003 family

Note: The Windows Server 2003 Resource Kit Tools are not supported on 64-bit platforms.

Top of page
Instructions

1. If the Beta version of Resouce Kit Tools is installed, it needs to be removed first.
2. Click the Download button on this page to start the download. Do one of the following:

* To start the installation immediately, click Open or Run this program from its current location
* To copy the download to your computer for installation at a later time, click Saveor Save this program to disk.
3. To install the Resource Kit tools, run the rktools.exe package. After you accept the End User License Agreement (EULA), all necessary files are installed to the %Program Files%\Windows Resource Kits\Tools folder.
4. Prior to starting and using the Resource Kit tools, please be sure to read the readme.htm file, which is located in the %Program Files%\Windows Resource Kits\Tools folder.

Please post back if you have anymore problems or questions.

by rahmat_kassim

This has to be installed in the laptop right..?? Thing is, i can't login in even in safe mode..so how do i go about using this tool??

by dawgit

There seems to be something missing here. Now why would someone use [Cntrl] + [Alt] + [Del] to Login? Log in to What? What OS is this that you're useing? Those key combinations have more or less system control funtions. Why would some vendor, go to that trouble, just to remap them? I do believe more information is required here. -d (Is this your computer?)

by Former member

to insure that there are no key loggers running prior to bringing up the login manager in a Windows box.

by rahmat_kassim

Once the laptop has booted up, it will come up to box where the user will have to press the Ctrl+Alt+Del buttons to go to the login box. Here, they will enter their username, password & choose the domain to login..sorry that i forgot to mention that this laptop is joined to a domain. the vendor remap as they did it to ensure that the database software works in that laptop...

by rahmat_kassim

Sorry that i forgot to mention that the laptop is joined to a domain thus the need to use the Ctrl+Alt+Del...the OS is XP SP2. The vendor remapped them as he said the program that he installed in the laptop requires the remapping of the Ctrl+Alt+Del to login to some other keys...he remapped it to Esc+F1+F2 & i've tried to use those keys to login but i can't.

by sue t

booting to Windows CD and doing a system restore to a time prior to this vendor. If you need to take it to the manufacturer or someone else for repair you should definitely make this vendor pay for it and I would also change vendors because no self respecting one would do something like that. Maybe you need to ask his tech dept as maybe they talked him through something. good luck.

by sue t

could the fn key have been pressed when he remapped? Or is it possibly in effect now? Try using the Fn key with F1 & F2 keys and see if that works.

by rahmat_kassim

Would you consider it a challenge if i can't login to the laptop even in safe mode..?? =)

by rob miners

and there is no way that I would except my Notebook back in the condition that yours is in. I would at least expect it to be in a useable condition. It should have been removed from the Domain and the remapped Keys reset to the defaults. :)

Apart from taking it back to the vendor to have it reset, the only thing that I can think of at the moment is to remove the Hard Drive and connect it to another PC. Then run Regedt32 and load the System Hive or Sofware Hive I can't remember which one it is in. Navigate to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout] and try and undo the changes using the link below.

http://www.usnetizen.com/fix_capslock.php

by oh smeg

If you only need the Data pull the HDD fit it to a USB Caddy and connect to another computer and save your Data. The wipe the HDD and reload the system.

But there are a couple of things that would prevent this if it's Pro and has EFS running you have to open Windows to save your data.

As the person has said that they have changed the Key Sequence to ESC, F1, F2 have you tried pressing these sequentially? That may solve the problem.

Personally I don't mess around with Windows as it causes more problems that it cures and with downtime being important it find it easier to just load a new install of the OS & Software required on another HDD. I then set about recovering anything necessary from the HDD. A HDD and Enclosure is cheap and down time is quite expensive in comparison.

Col

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