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cd rom / dvd

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I can not seem to resovle this problem.
On boot up cd rom opens, if I close it , it reopens. Windows xp device manager says it is working, but when a disk is inserted nothing, but get told that it reqires the driver (sometimes), also my second cd rom is not recognised by bios or windows and does not open, but on several occasions if I use the open button my other cd rom opens. I did have a trojan called gzmrotate.dll but this was removed, I have tried restore, roll back driver (but there is none). Question firstly how do I resolve this situation , secondly would a complete format and clear the bios reolve the problem (if I do this whats the chances of my cd rom / dvd work at all for re- installation of windows)
Kindest regards to all
col

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by Former member

What motherboard do you have?.
Depending on your motherboard you can reset your bios with no problem. What you seam to have is a Ghost in your system. If it were me i would:
1) Save any important apps (music / docs etc)
2) Do a full install and reset the bios.
please post back if you have any more problems.

by col.mundy

No ghost it`s the whole haunted house!!
My motherboard is a ASUS P5S800-VM, SIS 661FX chipset.Bios reset not a problem -easy to do, I have done this already but to no avail,it picks up 1 dvd but not the other,the dvd opens on boot and if i close it, it re-opens.I will try a reset of the bios, format and full re-install (my worst fears realised)I will let you know the results.
mmany thanks and best wishes
col

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