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CiscoWorks LMS 2.5 doesn't recognize 6504E switches

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by why me worry? 2 views

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I saw this problem with RME (Resource Manager Essentials)4.0.3 and upgraded to version 4.0.4. All other Cisco routers and switches are detected fine via SNMP and show up properly under device management, but the 6504E layer 3 switches show up as unknown devices. I contacted Cisco about it and am waiting for a callback, but was wondering if anyone else has encountered this issue?

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by why me worry?

Supposedly, RME 4.0.4 is supposed to support the new Cisco 6504E IOS switches according to the documentation, but the SNMP OID the actual Ciscoworks product claims the device to be isn't even listed in the documentation. That explains why the device shows up as unknown. Their Ciscoworks product can't even recognize one of their own Layer 3 switches....sheeeeesh! Cisco deserves a good kick in the rear for this one.

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