Compaq Insight Manager/Resetting Degrade

We use CIM across our system and I have a few older servers that won’t clear a degraded condition (we get the error “check the community string and make sure sets are enabled..”). These servers have been upgraded to CIM v4.70 agents but certain elements of the old software appear to remain.

I’ve tried a complete un-install, have manually cleaned the registry and have searched the Compaq knowledge base. I found one suggestion to use the Integrated Log Viewer but it doesn’t install properly on these machines. We have other machines with identical hardware and similar software that work fine.

Any ideas?

paul