Microsoft

Ask something
Question Locked

Compressed zip error

0 helpful
10 replies

by morecowbell

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

The Compressed (zipped) Folder is invalid or corrupted. I have gone to microsoft support for a remedy and found http://support.microsoft.com/kb/308090 , but this doesn't help.

Any ideas?

10 replies

by captbilly1eye

This is a utility to repair zip files.
http://www.datanumen.com/azr/

Although, to be quite frank, it only helped me once.
Typically, if re-downloading doesn't resolve the issue, the file is most likely corrupt, as the original error message states, and therefore unusable.

Good Luck.

by older mycroft

Google.

Google the entire filename for the .zip and you'll probably find ALL the sites worldwide that host the same file.

Try downloading from a different host.

by morecowbell

THe file is on Sharepoint. All the other users have no issue with this file, only this one dudE.

by captbilly1eye

Is this happening when [b]you[/b] download the file or when someone else downloads the file?
Have you verified it is not system related?
To do that, download it elsewhere, test it, copy (physically, not by downloading) it to the other machine and see if then you can no longer open it. If so, you know it's a system issue not a file issue.
If that isn't possible, then try to repair it using the tool I suggested earlier or some other utilty.
If you suspect that it may be a system-specific issue, then temporarily disable anti-virus, firewall and other active scanners. Then redownload and try again.
Unfortunately, there is no way to give any additional advise since the file is not available to inspect.

by morecowbell

this is happening when a user is downloading the zip file from another site he receives this error. When I have the user save the file to his desktop and then view he has no issues, but for faster work he doesn't want to have to save the file to his unit. No other user receives this error.

by older mycroft

"[i]for faster work he doesn't want to have to save the file to his unit.[/i]"

How, may I ask, is he getting an error message then?

For that matter, how is he decompressing it?

Which planet is he downloading this on?

by older mycroft

I mean, they must be 'coz that young bloke at the back of the room has a kipper tie AND a desklamp exactly the same as the one sitting beside me right now.

[i]I haven't worn a tie since 1995 - a 'bit' like Richard Branson but with much less hair.[/i] ;)

This discussion is closed to new replies.