Question
March 17, 2008 at 05:54 PM
ozchorlton

Crystal Reports refresh problem

by ozchorlton . Updated 18 years, 4 months ago

I’m new to Crystal Reports, and don’t have any other IT staff to ask, about it.

Due to a management directive, I cannot give users in our Warehouse access to Excel.
To get around this, and allow them to view information in an, automatically generated, Excel spreadsheet, I have written a small Crystal Report, that reads in the spreadsheet, then outputs it to a Crystal Report, (looks better).

The problem that I am having, is that when I run this report, via Crystal Reports XI, everything works fine, however, when it is run via our ‘in-house’ report viewer, (written before I started), it shows the report, from the date the report was run, (old data, that is no longer in the spreadsheet). Pressing refresh casuses it to work correctly.

Any ideas how I can prevent the users having to press refresh?

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