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Date problem in outlook

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by turkerc

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our more than 100 clients are using outlook 97 on our network.Some of the clients encounter the following problem:

a message in the inbox or outbox is seen with the proper date. But when this client forward or reply this message to another client, the message arrives to that client with only the month and year info(such as Sept 2000). The day info is lost. Becouse the problem is seen on some clients , doesnot make any sense. The SR1 and SR2 patches related to Y2K is installed.

6 replies

by krisu

Are you using Outlook to connect to a Exchange server? Is you are read on, otherwise the following won't aply yo you.
I don't have a solution to fix your problem, because it's been ages since I used Outlook 97. I remember having a lot of problems with the dates and I would recommend you to forget about fighting with Outlook 97 and installing a more recent version of Outlook (either 98 or 2000). Just a little while ago I checked with Microsoft and when you buy the CALs for the Exchange server, you also get the licence to use the latest version of Outlook. You can contact your local software dealer and order just the Outlook CD without any licences (as you already have them). I now this will be a hassle (with more than 100 computers), but you can start the upgrade with the computers that have problems and there are also many good features that come with the newer versions of Outlook.

by bradsayers

Check the regional settings in control panel of the problem computers. Specifically the date styles. Other date problems could relate to time zones not set the same.
Brad

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