Deleted Emails Reappearing

It?s simple. Delete with Shift+Del keys, or delete even from Deleted Items.

Set their Outlook settings to empty the deleted items folder when they close the program.

I think, if you empty the deleted items folder that sould solve the problems.

While deleting the items from the delete folder or using the shift key when deleting emails may be a work around, Its not a solution. Is this a known issue (I have seen references to it on other sites)? Is there a fix/solution or are we restricted to a work around?

I'll bump up the points in case somebody has a solution.

Point value changed by question poster.

I am having the same problem using Windows XP Pro and Office XP 2003 in a small office workgroup network (6 workstations). I have setup outlook to delete upon exit but still the deleted emails return randomly. Anyone have an answer for this one, any help appreciated.

Sounds like cached mode / sync mode Outlook with periodic losses of exchange service. While the users is not connected to the exchange server (or no service exists)user deletes e-mail.

User conncets or gets abck serive only to find e-mail still resides on live mail store and so it returns!

I know little about servers - but I have heard of sync problems between user PC's and servers, especially if you are working offline, delete messages, then sign online later. For lack of a better way to put it, the pc/server mix of data in Outlook gets confused.
In other words, make changes of permanence in Outlook only while online!
I would not ever write emails offline with the intent of sending them online later. But that is just something I do.

I can't remember the exact fix we did for this, we did it from the client side and ran the command from the RUN line "oulook.exe /clear profile" (withouth the "") . I believe that fixed the issue.

Hope that this helps.

Have a great day

See if there is a pattern to it. For example, I usually experience it when, I try to delete a mail before the entire page downloads completely. If data transfer is happening and I attempt to delete a mail, then it cannot be deleted on some e-mail accounts. Depends on the scripting I suppose.