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Dell D820 Restore

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by mentor976

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I'm trying to restore factory setting using my recovery cd but it's not work..I have tried CTRL F11 and that doesn't work. I also have tried C:\Dell\Utilities\DSR\boot_DSR. Utilities is missing.
Any help?

Thanks

10 replies

by seanferd

not the file in the Utilities subfolders.
Is that the Dell Windows XP CD? That is the one you want, not drivers CD.
User Guide:
http://search.dell.com/searchcom_redirect.aspx?c=us&l=en&s=gen&cs=&k=D820+Restore+Factory+settings&tdc=40&p=1&qmp=12&cd=10&cat=sup&sfp=web&dtype=unknown&did=http%3a%2f%2fsupport.dell.com%2fsupport%2fedocs%2fsystems%2flatd820%2fen%2fug%2fug_en.zip&redp=http%253a%252f%252fsupport.dell.com%252fsupport%252fedocs%252fsystems%252flatd820%252fen%252fug%252fug_en.zip&redpe=088a1083-7b1d-8378-a092-02abe5664f64

You can try looking here:
http://www.goodells.net/dellrestore/fixes.htm

You may also need to make sure that CTRL F11 works on your machine and that the recovery partitions are intact on your hard drive.

by mentor976

No I don't have Dell Windows XP cd..I only have the recovery cd. I've used that website but i'm not getting any help.

by robo_dev

Then the question would be if the Dell hidden partitions are still there. Some Dells have TWO hidden partitions, so if things are missing, maybe somehow you're looking at the wrong partition, or the whole partition table is hosed.

www.goodells.net/dellrestore/fixes.htm

by mentor976

How can i check the partitions,and how can i tell that i'm missing them?

by robo_dev

and F8 to the screen where it shows the partitions.

http://forum.notebookreview.com/showthread.php?t=91494

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=041031D196A7CAC0E0401E0A551752CE&c=us&l=en&s=gen

The partition order normally goes as follow:

* Partition 1 - Diagnostics Partition
* Partition 2 - XP Partition
* Partition 3 - Media Direct Partition (only on systems produced from October, 2006 through the present)
* Partition 4 - Restore Partition (this will also be label as Partition 3 if a media direct partition is not available.)

by mentor976

I used the website http://forum.notebookreview.com/showthread.php?t=91494

I did this: right click on my computer --> proprieties-->advanced-->startup and recovery section-->settings-->edit-->delete the line that starts with multi--> save file and exit.
And I rebooted the PC and I'm getting this message "A disk read error occurred". I have used the XP retail disk,and the recovery CD I'm getting the same message.
Help please.

Thanks.

by mentor976

I have used the "dsrfix" and the "mbrsaver" When I'm using "mbrsaver /r" it's trying to get the file from mbrsaver.bin and not from the file dellmbr.bin.. I have used another dell laptop to get the dellmbr.bin I think I just made more mess I don't know how to clear this out.

by mentor976

I'm getting this info when i'm running dsrfix /f "alert: boot code does not match dell mbr." Can anyone help me how to fix this alert.

Thanks.

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