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Dell from Hell

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I have a Dell dimension 4300 w/XP SP1 that WILL NOT recognize plug and play devices ...???

Heeeeeeeeeeeeeeeeelllllllllllllllllppppppppppp

Meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee???!!

9 replies

by w2ktechman

chipset drivers for your system. These usually contain the USB drivers for your systems MB.
If that does not help, try looking into the BIOS and check to see if USB is blocked, or if legacy USB is off.

by mel

I may have mislead or not worded the post properly ... it will not recognize the on board pci devices... I haven't had trouble with the USB

by maniacman

Follow techman's advice and download the appropriate drivers for your PCI devices and system mainbooard.

by lenny

One of the first things I noticed in your post is SP1. IF you can boot to a normal screen download Windows updates using CUSTOM setting. You must MANUALLY select the "Hardware" updates as well as "Software" updates. "Critical" are selected automatically. Repeat this SEVERAL times until there are no more updates available. If after this you STILL have PNP issues Delete any devices (in your Device Manager) pertaining to the problem. Refresh or restart your computer, Windows XP should discover & reinstall the best drivers. Make sure you update Windows XP to SP2, which will most likely solve your issues. Also running "chkdsk /r" from the command prompt will fix most corrupted files.

by mel

That would bre fine except that it won't recognize the modem or nic so I can't get out to the internet...???

by jamielboyd

Sounds like you reinstalled XP? If you don't have the driver CD that came with the computer, you'll need to go to another computer, download the Chipset and NIC drivers, then put them on a CD. Put the CD in your computer and install the drivers. From there you should be able to get to the internet, where you'll want to go to Dell and download the rest of the drivers.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_PNT_P4_4300&os=WW1&osl=en&catid=&impid=

Then you'll want to follow the advice from Lenny about Updates. And be sure that you upgrade to Microsoft Updates, not just Windows Updates.

Hope this helps.

jamie

by demosthanese

Dont buy a dell anymore. Just my 2cents. But the others are right. motherboard driver, nic driver, then g2g

by wncsnoopy24

Is it possible the Plug and Play Service is disabled? Mel , would like to know if your problem is fixed and how..details~details.. for future reference :) thanks

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