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Dell Latitude D500 - Does not boot up properly, same error message

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6 replies

by tae.chang 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

My laptop was locked so I turned the power off. The next time I tried to boot it up, it brought me to a screen with the following message (summarized)

We apologize for the inconvenience but Windows did not start successfully.....

Safe Mode
Safe Mode with Nertworking
Safe Mode with Command Prompt

Last Known Good Configuration

Start Windows Normally

I have tried each of the 5 options and all that happens is the lap top will reboot and bring me right back to the error page with the same 5 options.

How can I correct this loop?

6 replies

by oh smeg

And while that may sound glaringly obvious it now is that you have to find out if it is Hardware or Software Related. You can start off by following the Recommendations in the Dell Service Manual for this Computer here

http://tinyurl.com/6b9bov

Of you can get yourself a copy of the Ultimate Boot CD and test your Hardware. You can download the Ultimate Boot CD Free from here

http://tinyurl.com/3jnpy

Of course knowing which version of Windows is installed here would help.

Col

by boxfiddler Hot topic

at 31.2 Kbps to a complete load of Print/View All. The ONLY way to read these threads without spending an entire night trying to read 3 or 4 threads.

And you can?t reply until TR has finished loading the page. At least not at this speed. Brings up a 404 Page Not Found every time.

by older mycroft

If you deny a running computer of AC current, the system literally gets a shock!

None of the in-place shutdown routines are capable of invoking, thereby stopping the system while critical files are open. Critical system files have to be closed in order to be returned to the hard drive. Where they were loaded from is not where they would return to since they are volatile and will have changed in size.

Your system may very well be missing some of these core files now.

A 'locked' system still has rotating hard drive platters. If the hard drive is suddenly starved of power, it has no opportunity to park the drive heads prior to shutdown.

Your drive heads may have crashed into the platters, damaging the surfaces.

I would concur with Oh Smeg's diagnosis - the UBCD may be your only route to finding out what damage you have caused. As to the solution, that very much depends on the damage.

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