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A company donated 6 machines to us. When you start it, it does not go pass the page with the Dell logo. Any ideas
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by mbkroma Accepted solution
Clarifications
by mmauer Accepted solution
Try hitting F1 or F12 or Delete key. I forget which key it is with Dell computers. but try getting into the BIOS to turn off the quick boot screen. will give you more of an idea of where its going wrong.
by oh smeg Accepted solution
You are told to press Key [i]whatever[/i] to continue so what happens when you press this key?
Without knowing more I would say that the BIOS is set to [b]Halt on All Errors[/b] so when it finds something wrong it stops loading. This could be something as simple as the wrong Date & Time to different Hardware being present or worse. If you enter BIOS and correct the problem as well as turning off the Dell Splash Screen you'll see what the computer is actually doing and be able to post back here to get a better answer.
Col
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