Laptops Forum

Ask something
Question Locked

Digital Photos not opening

0 helpful
5 replies

by dss2905 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,

I have Sony Digital Camera (Cybershot series). I had downloaded photos to my Portable HD.

After 3 months I connected my Portable HD to my laptop and tried to view the photos. The laptop did not respond for 2-3 minutes and then explorer window got shut. After that I disconnected my HD from laptop and connected to Desktop and tries to view the photos.

Even in the filmstrip or icon mode in Windows Explorer, photos are not appearing. I double-clicked but to no avail. I tried various application like Paint, Photo Editor, Picasa, Photoshop, etc but it doesnot display the images. I tried writting some HTML code and giving the picture as reference still it didnot show.

I copied the photo folder to desktop, still no use.

After that I tried PC Inspector for recovering any deleted files but cannot find any related files.

Can someone help?

Regards,
Dharmesh Shah

5 replies

by oh smeg

It's possible that they where never written to the Drive. I'm assuming that the Drive is opening and you can see the Folders on the Drive but can you see any files there? If you can what Extension Name do they have?

Is the External HDD opening at all?

There are way too many possibilities without knowing more about what is happening here.

Col

by dss2905

Yes the photos did copy on HDD and the folders are showing the images in that. Even the size of the images in ard 2-4 MB depending the resolution I selected. After copying them to HDD, they were present and I was able to view them.

There is no problem with HDD. Extension of the images in .JPG (JPEG) and is associated with Microsoft Photo Editor as default viewer.

by tintoman

that since we could stab around in the dark for ever more trying to resolve this one, I think I would be inclined to check the folder permissions on that hard drive to make sure you have permission to look at them with your current user credentials, also that they are not encrypted or anything.
Might be worth a go

by oh smeg

You need to take it back to the computer that these Images where Created on from the Camera.

You are looking at a Permissions Issue here most likely where the Account that was used to create these images on this External HDD is different to the Rights that the Account on the Desktop has.

Per chance is there some form of Vista Involved here?

If there is you really need to go back to the computer that these images where created on as it is defiantly a Permission Issue involved here. Once you gain access to the pictures you can copy them across the Network to the Older OS and then copy them back to the HDD from there so that they are available to all of your Computers and different OS's.

Col

This discussion is closed to new replies.