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DNS or something else??

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12 replies

by fuel_t4nk

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DNS or something else??
When I try to connect to certain sites or my dlink router I get the "dreaded white page" (DNS error etc.) and all my settings seem to have altered i. e. my Ip, DNS servers, subnet etc.

I have tried altering them back but then I cannot connect to the web at all. Any body got any ideas plz?

Ps. I use telewest broadband and have tried resetting my router and modem as well as setting up a new network in XP pro.

12 replies

by cg it

please give us some particulars like which model of DLink router your using, whether you use a static IP address scheme for your computer[s] on the LAN or use a built in DHCP on the router for IP address. Also what browser you use e.b. Internet Explorer or Netscape or Earthling or your ISPs?

getting the "dreaded white page" isn't unusual if you don't have an active internet connection with your ISP. The browser is just returning a default error page indicating it can't find the one you requested.

Getting it trying to connect to your router [meaning that you type in your routers IP address in your web browser and clicking go then get the error page means that the browser can not make a connection to the router. That indicates the browser isn't configured correctly to talk to the router.

Tell us how your broswer is setup .

by cg it

I just tried http://www.wizardzz.com and got to their web site [the php post nuke theme is great looking]. It is possible that their IP address changed and the Name Servers weren't updated with the new IP address or that their site was down when you tried to connect. Try to get their site and see if it comes up as it does here.

by cg it

interesting problem. If you have an antivirus program I suggest you run it and see if you in fact have some virus or trojan on your computer. It's also possible spyware might be causing your problem. Ad Aware and Spybot Search and Destroy are all excellent progrms to use to clear out those pesky spybot programs.

You might want to check trusted and Restricted Sites in Internet explorer. May be that the site your trying to reach somehow got entered into the restricted sites zone. [You also might check your router as well. Linksys routers have the ability to specify sites to block. So as well DLink might]. Try typing in the IP address for the URL instead of the name and see if you can get the site that way. If both name and # give you a error message but you can reach other sites, then that site is being blocked. Tracing down what's blocking it I would suggest looking at any firewall you have in place and the restricted sites in your browser. Further some sites will not respond if you have Active X controls and Java blocked.

by cg it

well next step is checking hardware. Check that your network card is installed. Open, control panel, performance & maintenance, System, hardware, device manager. See if your network card has a yellow question mark. If so, try reinstalling network card drivers. Check your Cat 5 cable connection from your computer to your router.

by cg it

First, I've assumed that the computer in question is a home computer and not a workstation at your work. Second since you've taken all the steps one would take in trouble shooting a connection problem including checking all network hardware for proper function, that all appropriate drivers are loaded, and all configuration for the network card, internet browser and your router are correctly done, and that there is not security limitation either by your browser or your firewall prohibiting reaching web sites, then I'm stumped. unless of course it's the hotfix outlined by MS that is causing your problem.

by fuel_t4nk

my router is a DI-604 and I use IE6. I can connect to the internet it's just certain sites that I cannot (not porn or the like)e. g. www.wizardzz.com every thing was fine up until xmas. Yes I use a built in DHCP on the router but have also tried manually re-setting to previous setting but can't even connect to the internet then.

by fuel_t4nk

still can't get past the white page of death.can on work pc but not on home. I think my system may have been hijacked by a virus on rogue dialer (if thats possible on broadband) all though there is nothing on my system now, i have had quite a few trojans over last few months (kids on Imesh etc)

by fuel_t4nk

I had already done all of the mentioned things before posting this question.I actually put www.wizardzz.com in my trusted list days ago and still got no further. The only firewall i have/had running was via my router but I can't even check the status of that any more. Could it be anything to do with timing out?

by lrund

Before doing any problem determinations on newer operating systems like 2000, NT, 2003, etc. beware that these OS's contain a DNS cache with a TTL variable. It is best to flush the DNS cache from these machines first before trying to diagnos DNS problems to force your machine to retrieve new data from the DNS server.

To view the current cached DNS entries:
ipconfig /displaydns | more

To flush the DNS cache:
ipconfig /flushdns

TBN

by lrund

After flushing the DNS follow the advise of the other two people to further diagnos your problems with DHCP.

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