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drag contact doesn't insert data in word

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When we were using Office 97 and OUtlook 98 on WIndows 95 computers, we could drag a contact from outlook into a word documetn and the contact information (name, address, phone number) would be inserted into the word document.
Now with Office 2000 (both word & outlook) on our Windows 2000 Pro computers, doing this same action results in a contact object in the document.
Does anyone know if the old action can be restored?
Doesn't Microsoft think people print & mail documents anymore?

3 replies

by mbazzell

In Office 2000 you have an Insert Address button on your toolbar. It looks like an open book. When you click on that you can then select a contact and insert that into your document.

by na_paul

I had found the address book button in Tools -> Options -> Envelopes & Labels, but it tended to put the address on an envelope or add a page break, plus that was a very inefficient way to get it.
Once I added the Address Book button to my toolbar, that provides a workable solution. Plus this is an improvement over the drag and drop in that you do not get the telephone numbers, only the address.
Now why is this not mentioned in Word or Outlook Help or on Microsoft's web site?

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