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E-mail Attachments Missing

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6 replies

by werlin

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I have an exchange server that has remote clients that are POP3. When they receive an e-mail attachment the attachment is missing or is unreadable. Internal clients can received the attachment with no problems.

The remote clients are using outlook express.

HELP!!!!

Mike

6 replies

by calves

Did you recently install the security update for Outlook from Microsoft?

That's the only thing I can think of.

Good luck!

by suemvp

In the Exchange Administrator program, under Configuration | Prototols for the site, on the POP3 Site Defaults, on the Advanced tab, make sure the "Use Microsoft Exchange rich-text format" box is not checked. Outlook Express can't handle RTF.

by fred_e944

Check the settings on your mailboxes and your POP3 connector for size limits on messages and attachments which amy prevent attachments from being sent out.

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