Email created using a form does not show up in viewing pane

Our company just migrated over to Outlook (2003) from a mainframe based email system.

I have created a new form that to replace an equivalent form in our old email system.

In the preview/viewing pane, all I see is a blank email with my signature. If I open the email in a separate window, then I see the email that was created using the form.

Is there a setting (other than in the design mode, which the visible property has been turned off) that I can change so the recipients of the email can see what was entered on the form, instead of a blank email with a signature?