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Email Disclaimer

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by jeffb

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I have appended a disclaimer to outbound email using the Internet Email Service Extension IMCEXT.DLL. It works great when connected to exchange internally but it doesn't append to any message if the user connects up by POP3. Does anyone know why anda work around so that the disclaimer is added to outbound external email when someone send mail via POP3.

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by mckaytech

If you're asking about the situation where a user configures their Outlook (or other desktop client) to go out to a POP3/SMTP server to send and receive mail from an ISP, no message is appended because that traffic flows directly between their desktop and the POP3 server and doesn't pass through the Exchange Server along the way.

There are only two workarounds. First is to disable access to POP3 mail accounts and require that all work-related e-mails go through the company Exchange system so the disclaimer will be properly appended. This is the usual approach and the most effective.

The second is to configure a disclaimer to be attached at the client (i.e. by Outlook).
This is considerably more difficult to implement, maintain and secure against tampering but it can be done.

paul

by jeffb

I maybe wasn't clear enough or didn't provide enough details. I want the disclaimer to be appended to every outbound email even when a user accesses the Exchange server from the Internet using POP3. I have some user's that connect to our exchange server using "Microsoft Exchange Server" service when connected to the local LAN and use the "Internet e-mail" service when not connected to the local LAN through the Internet.

by techdictator

What SP is Exchange on? Was this article followed for the installation?

http://support.microsoft.com/support/kb/articles/Q262/0/97.ASP?LN=EN-US&SD=gn&FR=0&qry=append%20outbound&rnk=3&src=DHCS_MSPSS_gn_SRCH&SPR=ECH

If you want to enable Journaling to see what is going on, use this article:

http://support.microsoft.com/support/kb/articles/Q262/1/22.ASP?LN=EN-US&SD=gn&FR=0&qry=append%20outbound&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=ECH

Here is an additional article on it:

http://support.microsoft.com/support/kb/articles/Q258/2/06.ASP?LN=EN-US&SD=gn&FR=0&qry=append%20outbound&rnk=4&src=DHCS_MSPSS_gn_SRCH&SPR=ECH

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