Error with IT Help Desk Surv Gde Trouble Ticket Tool Updates

Regarding the Automated Trouble Ticket Tool spreadsheet, I am encountering an error in the Update Ticket dialog. After selecting either the ticket number or Caller id from the associated drop downs, I get a ‘Run Time Error 1004’ – Method ‘Range’ of object ‘_Global’ failed.

This is part of the IT Help Desk Survival Guide CD…

Ray LaBrecque
Tech Support / SNE Building Systems
ray.labrecque@snebuildingsystems.com
860-653-5095