Yesterday I had reset my router to change the settings. However I have since been unable to access the internet when renewing the settings.
I have already with the wireless router:
– unplugged and replugged it in.
– called tech support from my ISP.
– tried accessing the internet by resetting the router to default settings.
– pinged to my router through the wireless successfully but not with websites.
I have repeated the same steps minus calling the ISP with another router to no avail.
I have been able to access websites through direct connection from ethernet to wall.
My ISP tells me that the router is defective and they are sending me a new one. However, I feel that it cannot be the router because it was working fine until I reset the setttings. The same goes with my other router which has been in storage for a few months.
I had the router in storage hooked up to the internet with the original settings from when I had it hooked up to Comcast cable before resetting several times but to no avail. There also has not been any power or lightning surges to suggest short circuiting.
I am testing on:
Windows XP from an intel mac
Verizon Fios ISP
D Link DI 624 router (first router in question)
Linksys WRT54G router (router from storage)
If you could provide any insights, suggestions, solutions, etc, I’d be very appreciative as I can’t believe both routers would be fried.