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Excel file won't open

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3 replies

by rose_marie_gonzalez

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I have a user that reveived two excel files via Notes Email. These files were created on 97, however she's now 2000. One of the files open, and the second file, Excel opens but the file doesn't. No error message. Now other users in her dept. can open the same file. Any ideas?

3 replies

by volak_sao

The second file should work the same way as the first one. Since it isn't, you should look into several possibilities: file corrupted, virus-infected, the file wasn't saved properly...

Look also Knowldge Base in Mircosoft Website.

Good luck
Volak

by rquisenb

I had the same problem, used TechRepublic's posting to try Window, Unhide, and problem was solved. I wonder how it got hidden. (I do see Window, Hide - perhaps this got clicked on inadvertently.)

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