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Exchange 2003 GAL won't update

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by bklos63 1 view

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Just started happening. Adding new users, GAL won't update. Tried to force it to update, wait 24 hours, nothing. Any ideas are appreciated.

4 replies

by ashij

Are you trying to syn in the cached mode? Check that, if it doesn't work, go into Exchange Server Mgmt. and rebuild the Offline Address Book. if that completes, then try syncing again.

otherwise..

Once the OAB rebuild is completed, you can download the results to OUTLOOK by using the F9 key.

If you are getting errors when downloading the OAB, the files on the workstation may be corrupted.

Do a search for your OST file, the other files in the same directory, OTHER THAN THE OST FILE make up your OAB. Delete these files and perform a manual send/receive (F9 key). This will download a clean copy of your OAB.

(referenced Microsoft support article)

Ash

by bklos63

Rebuilt the GAL, sync up again. When taking off cashe mode in Outlook it sees new entries. Put cashe back on can't see new entries. Any other ideas are appreciated.

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