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Exchange 5.5/Outlook 2000-Return Email

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How do I inform email senders that an employee no longer works here. Their NT User ID has been deleted and so has their mail box. One case in particular is an ex employee that subscribed to every possible list. I get about 20 emails a day in the undeliverable queue. I monitor the inbound and outbound queues and have to manually open and delete each piece of Junk mail he subscribed to. I do not want to see anything sent to him anymore. Any help would be appreciated.

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by jb007

If you have removed his smtp address thats the best you can do. Unless you unsubscribe from these mailing lists they are just going to keep on coming.

Another suggestion that i used at another site was a "capture" mailbox that had the smtp addresses of all deleted users. This mailbox would have a server based rule that automatically returned all email with a message saying that the user no longer worked for the company.

At last count it had over 300 smtp addresses in it and was working perfectly.

Only maintenance is to clear it out every couple of months.

hope this helps,

jb

by ann777

They will not forever be sent. When the listserver administrators review "bounce backs" as undeliverable, that user will be "unsubscribed" from the listserver.

You can either:
1) contact the listserver(s) directly (via e-mail or phone) and tell them that the user id no longer exists and they need to unsubscribe them.
2) wait it out.
3) manually bounce back the e-mail to the sender.

by soekratis

There are several methods to handle the situation. Since you have removed both the user account and mailbox, you will still get the NDR of any mail send to the deleted users. Here's what to do.

Method 1)
You can add the unwanted sender e-mail address in the Connections-Internet Mail Service-Connection-Message Filtering. By the way, this is where you put in the all unwanted e-mails by user or domain.

Method 2)
You can re-create both the user account and mailbox and configure it to Auto-Reply with your notifications. You can also add a rule to delete any or selective mails.

good luck.

regards

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