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Exchange...Pub Folder items disappear

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7 replies

by twest 1 view

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I run Exchange 5.5 on NT Server 4.0. The server is at SP5 and Exchange is at SP3. I have created several contact lists in the public folders section giving myself "Owner" permissions, and everyone else "Reviewer" permissions. My problem is that items seem to disappear from within these folders. I have not deleted them, and no-one else has permission to delete items. Can someone tell me what is happening and how to fix it?

7 replies

by stillatit

On the theory that Exchange is not doing something strange, check the following:

1. In your client (outlook, etc.), check your view, and make sure that you do not have any filters active. (You can also switch views and see if thins reappear.)

2. Also in the client, make sure that your client is not "helping" you by archiving entries to some other place.

3. Add some test entries, and try to determine what causes them to disappear. If you cannot see them, can others see them? Is someone dragging them to somewhere else? Are you?

Good luck.

by mgonzales

In public folders there is a setting that will retain information for a certain amount of time then delete. Look in the properties of public folders in the exchange administration program.

Good Luck!

by twest

You were actually hitting on the right area, it seems, but Michael Gonzales got there first. Thanks anyway.

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