glitch in newly installed chrome

just reinstalled Chrome, browser will not work, this is after 3 attempts and only did it because my browser did repeated aw snaps, then crashed. I am looking for a solution to why I cannot sign into chrome or get settings andtools to respond to my wishes. Anyone hear this kind of story before. Win 7+9 64 bit, IE works. I need to use chrome and ie as a back-up. Freelance writer on Hubpages trying to get back to work today. Any suggestions will be appreciated. Hardware has not failed, and I recovered windows with HP help almost 2 months ago. Previous Chrome age is almost two months…the crashed and uninstalled one…Lots of info but is pertinent I think.