Help Desk Analyst Boot Camps

Anyone out there attended a Help Desk Analyst Boot Camp? I’m wondering if you have any tips about what a person can expect to learn, if it’s worth the time/money invested, etc. Please write to me here or email me at dcgate@yahoo.com. I’m a freelance writer for TechRepublic.com working on a story on the topic. BIO: https://www.techrepublic.com/authorbios/author_bio.jhtml?authorId=dcs Thanks, David Southgate