HELP, Please???

Hello I am a student at the University at Buffalo, and am looking for general information and opinions for a summer class I am taking, so you know I’m not a complete Newbie, I act as a networking consultant for the a few insurance companies in Buffalo…

Ok on to my discussion
-What do you feel about privacy in the workplace?
-a-Which is more important, privacy or productivity?
-b-What kinds of problems do you encounter with internet and IM usage?
-c-Music downloading?

-Monitoring Software
-a-What is the best?
-b-What added features and contros would you like to see?
-c-Is there too much control?

-Any additional comments would be greatly apreciated…