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HELP!!!!!!!!Laptop certain keys stop work!!!

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My Dell laptop keys worked properly;today when I turned on it, one row of keys (Esc,1, A, Q,W) strangely stop work. Is there anybody can tell me what happen with this? thanks a lot.

4 replies

by randallmcnallyceo

I have a dell inspiron 2650 and several of the keys quit working as you describe. I searched google and found that the problem was a common issue among several of the dell laptop models. I could use the laptop with a usb keyboard connected to it, but the only way to restore the functionality to the keys was to repair it. Since mine was not under warranty, I searched for a replacement keyboard on ebay. I found a new 'genuine dell' keyboard for $30 inc. shipping. I took my laptop apart and installed the new keyboard and it has been working well ever since. I was not very hard to replace the keyboard, but there was many small screws and it took a couple of hours.

by robo_dev

Most likely either the keyboard itself has failed, or the ribbon cable that connects the keyboard to the system board has come loose.

On most laptops, there are three screws underneath which hold on the keyboard, then the ribbon cable can be inspected and re-seated if necessary (or the whole keyboard assembly replaced).

by shady108

as rob says check the ribbon cable hasnt popped out, also check the retain clip that holds it in the socket is pushed down...

failing that your going to need a new keyboard :) ebay are cheap for them, you will find that partnumber on the underside of the keyboard

good luck

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