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How to stop viruses that keep coming?

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7 replies

by mschnauber

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I have a remote network user with a brand new Dell Laptop that ever since he took the computer home has been receiving viruses like IRC Trojan, W32.HLLW.Graps, IRC.Backdoor.Trojan, Backdoor.IRC.Zcrew, Backdoor.IRC.Cloner, TrojanDropper. All of theseviruses are detected & deleted with Symantec ACE, but they keep coming. I ran a full system scan on the computer; does anyone have any ideas what I can do to stop them from keep coming? Thanks

7 replies

by tduval

Give your user a full, complete, and up to date antivirus program.
Even add a firewall (zonealarm, for example) to his computer.
Try (I said try) not to let him execute kazaa, e donkey, irc,... on his computer.

by chitosunday

Do you have any shared folder or printer? Remove the sharing rights. In your email, do not open anything from unknown sources. Delete it without opening it.

by cg it

the remote user probably uses IRC at home to get pirated software, music and movies and IRC is the hotbed for viruses these days as it's world wide internet chat relay and the easiest way for someone in China or Siberia to load a virus around the world. O
Only way to stop the laptop from getting the trojans is to tell the remote user NOT to use IRC with the company laptop. Or install a firewall on the laptop that blocks em.

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