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HP 2300 printer problem

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3 replies

by kenmurray

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I receive a message 13.01.00 JAM IN Tray 2. As soon as I open and close the lid to the toner it is okay. This is happening all the time. Any ideas
Thank you

3 replies

by w2ktechman

It will show up as a jam if it does not pickup the paper.
Another thing may be that there is something blocking the sensor, and it is popping up a jam message. Often it is a small piece of paper or something that can do this.

Dust it out with some air, and replace the rollers, should work just fine.

by maniacman

As techman has suggested, it sounds like the roller assembly and other components of the paper feed mechanism are in need of replacement.

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