Windows Forum

Ask something
Discussion Locked

HP Laserjet 5 config problem in 95

0 helpful
5 replies

by ngunity

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello,
I have a HP LaserJet 5 setup off a Jetdirect print server using TCP/IP printing off my NT Server.
Whenever I setup the printer on my NT server it defaults the printers paper settings to 'letter' instead of 'A4' which is annoying but changeable.

However when I setup the printer on a Windows 95 machine, sharing off the server, it defaults the selection to 'letter' paper again and won't allow me any configuration options under the printer properties, e.g. 'paper'.
This means when I try and print from my windows 95 clients the printer halts and displays 'Insert letter in tray 2' on the screen.

I have tried a number of different drivers, by the way, and postscript drivers (which I don't think are the best for the HP Laserjet 5) did allow me to configure paper type and other settings, but then displayed 'Printer does not support this langauge' on the printer and wouldn't print jobs.

Could anyone tell me how to solve this problem either with:
- a proven driver for the 'HP Laserjet 5' under Windows 95
- a way to change the printers output settings under Windows 95

Or is there another explanation for the problem?
Is 'letter' the same as 'A4' output anyway and if so why doesn't he printer accept this?

thanks

5 replies

by dklippert

Possibly you are using the US English version of the HP driver. Most of the rest of the English speaking world use A4 paper (210x297). The US uses "Letter" size paper (216x254). I HP has drivers that you can download on their web site www.HP.com.

by ngunity

Thanks for the definition of 'letter' vs 'A4' I'll check the printer language as you suggested, but I already have downloaded all the drivers available from HP, so I'll have to hope I can work with them.

by ngunity

The problem was solved by using the driver for 'HP LaserJet 5P' even though the printer is a 'HP LaserJet 5'.
I couldn't tell you why this solution worked, but anyone can feel free to e-mail me if they think they know.

This discussion is closed to new replies.