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HP Pavillion dv6000

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my webcam is not working, it is built in. it does not appear in my device manager at all. i thought my service pack 1 was out of date and that was why my webcam had stopped working. well i updated to service pack 2 and i am still having this problem. when i close and reopen my laptop i get a message saying "usb device not recognized" meaning my computer doesnt remember i have a built in webcam. what can i do so i can fix this on going problem?

7 replies

by the scummy one

and downloading the drivers for it? Maybe an updated version is needed.

Also, you can try uninstalling it, and then re-installing it.
Is there a setting in the BIOS to disable it (or a disable button)? Try turning it on.

by jaimexo

the driver is up to date. i tried reinstalling and still had the same problem. and i updated the BIOS.

by salim

Goto Hp.com/support.
Goto download drivers.
Select your mmodel and download chipset drivers for motherboard.
This should solve your problem.
Make sure you are downloading for right Operating system.

by patb071

In the device manager is there any explanation point? also in device manager if you go to view and show all hidden devices does it show up?

I had the same problem with the same laptop and i am tring to figure out what i did to get it to work. Now mine isn't showing dvd drive. I say we shoot them!!

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