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HP Photosmart Printer

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by zmrehman

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After installing HP Photosmart 7850 on my Windows XP Home (sp2) system I cannot print anything.
The installation was fine without any issues, The printer has been picked up fine and it printed a test page. I went to print anything after this and it shows the job in the print queue then the job disappears but the page doesnt even go through the printer. The printer does not respond at all. The job comes then goes in the print queue. I have no software that would really stop this and the spooler service is fine. The printer is on and ready in the printers box.
I reinstalled the software and it still does the same thing. I checked for any previous versions of any printers but there werent any. I am stumped, completely! The printer is on, no lights are flashing or anything like that. The test page states that it has printed fine. I have tried the printer in mny laptop and it works fine. Any ideas anybody?

2 replies

by eng_firasoqdeh

Hi man i think the problem related to ur Office word, excel because it happened to me last month and the problem was in microsoft office so if u can reinstall the office

by zmrehman

Maybe right, but it doesnt even print a test page or from a nywhere else. I am confident it has something to do with ports, ecp prots, irq etc. I dont know too much about this so any advice? I am sure I set it to the right ports config ect but it still dows not work.
Any ideas?

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